Glenroyd Medical Family Practice (established 1951)
We offer a full general practice service and run specialist clinics in chronic disease management. There is also a Pharmacy at both surgeries. The Practice boundary extends from South Shore to Anchorsholme and inland.
If you require medical advice when the surgery is closed, please dial 111 or alternatively if it is a medical emergency, please dial 999.
URGENT Drop In Clinic
With effect from Monday 3rd August 2015 the practice shall be offering a drop in URGENT clinic 9-10 am for patients who have developed an urgent condition over the last 24 hours. Longstanding problems will not be dealt with during this this consultation other than the doctor asking you to make a routine appointment. This service will be Monday to Friday at Moor Park and on a Monday ONLY at Whitegate Drive. The drop in URGENT clinic is a sit and wait service and you will be seen in order of arrival, unless there is a medical emergency which will then take precedence. On arrival at the surgery, you must check in with the receptionist.
Friends and Family Test in General Practice
From 1st December 2014. it is a contractual requirement that all GP Practices undertake the NHS Friends and Family Test (FFT).
The Friends and Family Test is a feedback tool that supports the fundamental principle that people who use NHS Services should have the opportunity to provide feedback on their experience that can be used to improve services. It is not a traditional survey, it is a continuous feedback loop between patients and practices.
The primary aims of the FFT are to:
- gather useful feedback from people who use services that can be fed directly to staff that provide their care, in a simple format, in near real time
- identify areas where improvements can be made so practical action can be taken
- inform current and prospective patients about the experiences of those who use the practice service
The FFT is anonymous and we welcome any feedback that you wish to give the Practice. if you do not wish your anonymous comments to be shared, please let us know.
Please complete the Friends and Family Test, which is at the bottom of the page, under online services, "let us know what you think about the services we offer".
The practice would like to apologise for the increased waiting times to see a doctor. The practice has seen a reduction in their staffing levels and we are working to remedy this.
Click here to access Patient Access for online appointments and prescriptions
Send us your comments
Is there anything about the practice you particularly like? What do you think could be improved or changed? Fill in our feedback form and let us know
We welcome new patients
We aim to treat all our patients courteously and in complete confidence. We feel it is important you know who you are speaking to, so our Practice staff wear a name badge and identify themselves on the telephone.
The Practice undertakes training of medical students. This means each medical student spends 8 weeks with us in order to gain the experience they need in general practice. The qualified Doctors spend 4-18 months with the Practice undertaking further training. As we mentor medical students, your medical records may be used for educational purposes with your consent. As a consequence we ask patients registering with us to sign a consent form giving permission for their records to be used in this way. You may also occasionally be asked if you would allow a medical student to be present during your consultation with your GP. You may refuse without affecting your care at the Practice. We undertake non NHS services such as private medicals.
(Site updated 11/08/2015)