Repeat prescription ordering
Repeat prescriptions can be ordered online (Patient Access,MyGP App), at the surgery or by post.
If you wish to obtain an urgent prescription the surgery will advise you of their policy, which is to give a warning that this will not be tolerated and that you need to give the practice two working days notice for the prescription to be produced.
To order your prescription online use ‘Patient Access’ (see next tab) or MyGP App.
Alternatively you can order your prescription using the printed order slip provided with your last prescription, tick the items you require and post your request in the prescription box situated next to the entrance at Moor Park Health and Leisure and in the entrance at Whitegate Drive or you may hand your request to a member of staff.
When ordering by post, please allow an additional two working days for first class carriage via the postal service. If you enclose a stamped addressed envelope, your prescription will be returned to you, again please allow an additional two working days for return.
Please state whether you are collecting your prescription from Moor Park or Whitegate Drive Surgery.
Prescription ordering guide
Below is a guide as to when you can expect to collect your prescription according to the day you hand in your request:
DAY REQUEST PUT IN
WHEN YOUR PRESCRIPTION WILL BE READY
Monday BEFORE 12pm
Wednesday AFTER 6pm
Tuesday BEFORE 12pm
Thursday AFTER 6pm
Wednesday BEFORE 12pm
Friday AFTER 6pm
Thursday BEFORE 12pm
Monday AFTER 6pm
Friday BEFORE 12pm
Tuesday AFTER 6pm
Any prescription requests put in after 12pm will not be actioned until the next working day.
Please order your medication no earlier than 1 week before you are due to run out.
Please note we DO NOT take prescription orders over the phone.
Should you need you medication more urgently, please speak with a Receptionist.